Testimonials

Bio-Optronics Customer Value

"Clinical Conductor is replacing hundreds of spreadsheets … we now have real-time data … there’s also much more flexibility in recruitment for studies … we are definitely saving recruitment time." Clinical Research Advantage

"Saving time is one of the biggest [Clinical Conductor] benefits … and the support department is out-of-this-world great." Benchmark Research

"Throughout the conversion to Clinical Conductor CTMS, staff was consistent and professional in all circumstances … And the Clinical Conductor product itself has proven to be reliable and a major improvement over what we were using previously. Every week we are finding more ways to use the tools provided by Clinical Conductor to improve our existing business processes." Victor Homick, Clinical Research Center of Nevada

"We have been using Momentum for only a few months now and have already recognized much higher efficiency of our scheduling processes." Jay Ragin - Palmetto Pulmonary

"With the mix of staff capabilities and working hours, on-going requests, and repeated schedule changes ensuring each part of the practice was adequately covered, every day, was a time-consuming process prior to Momentum."

"The service that goes with setting up the scheduling software and truly understanding customer requirements is one of Bio-Optronics’ real strengths. Bio-Optronics worked with us to understand the thought process of how a schedule is set up, and worked to make the computer think like a person."

"If I need to make a change, I either quickly rebuild part of the schedule automatically, or use the manual assist tools to replace or exchange assignments. Since the rules are in place, I don’t plan to make any changes in the set-up of the software unless staffing, eligibilities, and requirements change significantly." Dr. Andrea-Zynda-Weiss - University Medical Imaging

"I have dealt with many vendors throughout my VA career and no other company has even come close his attention to detail and customer service. If only all of the vendors that the VA contracts with could be so thorough (Bio-Point Patient ID Wristband System VA)." VA facility

"Our deployment of the Bio-Optronics (Patient ID Wristband) / Endur ID wristband system was completely trouble free. The system is extremely easy to use. The support given by Bio-Optronics and Endur ID during implementation was outstanding." Jeff Couch, Information Systems Manager, Shepherd Center

"Customer Support is a differentiator and one of the biggest advantages of Clinical Conductor … suggestions for software improvements are taken seriously … which has resulted in many great enhancements … and there’s always feedback on suggestions." Sue Faul, Contracts & Financial Administration, DCOL Center for Clinical Research